Confidential · Evidence-based · Policy-driven

Resolve the reviews that shouldn't be there.

Fake, retaliatory, and policy-violating reviews get assessed against the platform's own rules — then submitted as a documented case. Eligibility first, payment only on outcome.

Free, confidential, and reviewed by a specialist within one business day.

7–21Typical handling window, platform depending
$0Upfront on qualifying resolution cases
1 dayEvery intake reviewed by a specialist
Case file — illustrativeGoogle
3.44.2
3 reviews resolved · 11 business days
No service history on accountResolved
Posted from competing operatorResolved
Named a staff memberResolved
Genuine negative experienceNot eligible

01 — What we handle

Six case types, each with a named policy ground.

Eligibility is decided by the platform's own rules, not by opinion. We name the rule your case rests on before we submit anything.

Not eligible? We say so.

Roughly a third of the reviews we audit have no realistic path. Those cases get a written no, not an invoice.

Case typeWhat it looks likePolicy ground
01 Fake & competitor reviews Accounts with no service history, review swarms inside one week, posts traced to a competing operator. Conflict of interest
02 Abusive & off-topic reviews Slurs, threats, naming staff, or complaints about something the business never sold or served. Prohibited content
03 Extortion & incentivised posts "Refund me or the review stays" — plus paid, traded, and solicited ratings on either side of the ledger. Fake engagement
04 Personal information exposure Home addresses, phone numbers, records, or photographs published in a review or thread without consent. Privacy rule
05 Impersonation & fake profiles Duplicate listings, accounts posing as your brand or leadership, and coordinated harassment campaigns. Impersonation
06 Damaging search results & threads Outdated articles, Reddit threads, and blog posts that surface first on your name or brand. De-index / suppress
Something not on this list? Send it anyway — the audit is free. Start a case review →

Platforms covered

GoogleTrustpilotYelpFacebookInstagramRedditTikTokGlassdoor

Business

Review resolution

Fake and policy-violating reviews quietly cost conversions, hiring, and trust. We submit evidence-backed requests across the major review platforms.

  • Google Business Profile & Trustpilot
  • Conflict-of-interest investigation
  • Multi-location case handling

Personal

Reputation resolution

Harmful posts, impersonating accounts, leaked information, and old records change how people judge you. We resolve or reduce what qualifies.

  • Social platform content
  • Impersonation & harassment files
  • Privacy and personal-data requests

02 — How we work

Four stages, and you only pay at the last one.

Every case runs on the same track. You always know which stage you're in, what evidence it needs, and what lands in your inbox at the end of it.

Day 0 · Stage 01

Free case review

You send the link and the context. A specialist reads the review against the platform's own policy text — no sales call required.

You get → written eligibility read
Day 1–2 · Stage 02

Case file build

We name the policy ground, gather account patterns, timestamps, and screenshots, and rank the reviews by strength of case.

You get → evidence file + timeline
Day 3–21 · Stage 03

Submission & escalation

Requests go through official reporting channels. If the first decision is a no, we escalate with the next-strongest ground.

You get → status update each step
On outcome · Stage 04

Verified proof, then payment

We send timestamped confirmation of every resolved item. Only then does an invoice follow, on qualifying cases.

You pay → after verified resolution
1 business dayto first response
Zeroupfront on qualifying cases
One contactsame specialist, start to close
Start at stage one

03 — Who we help

Same standards. Different stakes.

Local businesses

Restaurants, clinics, home services, dealerships, and multi-location operators dealing with review attacks.

Executives & professionals

People whose search results and public record shape hiring, deals, and career outcomes.

Individuals

Facing impersonation, harassment, leaked personal information, or harmful content under their name.

Agencies & partners

White-label case handling for marketing and reputation agencies managing client profiles.

What a case file looks like

Illustrative examples of common case patterns. These are not client testimonials. Outcomes are review-specific and decided by the platform.

Pattern 01

A one-star wave inside a single week

Several ratings land in a few days from accounts with no other review history anywhere. The timing and account patterns get documented together rather than reported one by one.

Conflict of interest
Pattern 02

A review with no verifiable service connection

The reviewer describes a service the business does not offer, or an appointment with no corresponding record. The mismatch is evidenced against the platform's own contribution rules.

Off-topic content
Pattern 03

A review already flagged twice, with no result

The default report button gives no reason and no appeal. A documented file naming a specific policy ground gives the reviewer something they can act on.

Escalation

04 — Questions

Straight answers first.

Free case review

See if your case qualifies — at no cost.

A specialist reviews your situation privately, tells you honestly what may qualify under platform policy, and explains the path forward.

  • Confidential intake, reviewed within one business day
  • No upfront payment on qualifying resolution cases
  • Documented confirmation for your records

No credit card required. Your information stays with your case team.

Your case is with a specialist.

We'll come back within one business day with an honest read on eligibility and the next step.